It is considered a best practice to archive SMS, email, social media, and other similar data. Aside from complying with regulations and policies, archiving makes the management of these contents easier. It also helps the company in circumstances when the organization faces scrutiny or legal proceedings.
Now that employees use mobile devices for both personal and organizational purposes, the coverage of data archiving expanded. Mobile archiver solutions help organizations implement corporate policies relating to mobile communications and keep accounts of the information exchanged between mobile users.
Particularly, these tools capture mobile content, including calls and chats from WhatsApp and WeChat. It also has different modules like AT&T SMS archiving app that securely and reliably retains these text messages in servers or forwards them to a chosen archiving data storage vendor.
One way to know whether a mobile archiver is effective is to gauge its coverage. That is – to determine how many channels it can capture. Coverage should include mobile text messages, voice calls, MMS, and IM chat messages. Some service providers now also add WeChat, Signal, and WhatsApp call monitoring in their covered channels.
Secondly, a competent mobile archiver is one that ensures that the organization complies with regulatory standards. Some of the regulatory bodies requiring compliance are SOX, GLBA, HIPAA, HITECH, FINRA, and SEC. When the company is adhering to these standards, they are also increasing their transparency and preparedness for audits, regulatory investigations, and record requests.
Lastly, an indication of an excellent archiver is the ability to get continuous monitoring. If the archiving always falls significantly behind, there is a higher amount of useful data missing right when the company needs them. Additionally, that would also mean that a consequential number of data is at risk of being accidentally or purposely deleted without backup.
Learn more about the importance of mobile archiver and how to spot the perfect archiving tool for your company in an infographic from Telemessage.